In a significant development for users of AI chatbots, Microsoft’s Copilot will no longer be accessible via WhatsApp starting January 15, 2026. This decision follows a recent policy update by WhatsApp, a messaging service owned by Meta, which prohibits the use of large language model (LLM) chatbots on its platform.

Microsoft introduced Copilot in 2024, and its integration with WhatsApp allowed millions to interact with this AI tool in a convenient and easily accessible environment. The popularity of Copilot stemmed from its ability to function like a contact in WhatsApp, enabling users to communicate with the AI as part of their regular messaging routine. This feature significantly enhanced user experience by integrating AI assistance into everyday communication.

However, WhatsApp's new platform policy will remove all LLM chatbots from its service, creating a significant shift in how users can access AI tools. Microsoft highlighted that Copilot would still be available through alternative platforms such as dedicated apps, the web, and Windows, encouraging users to transition away from WhatsApp for their AI interactions.

As part of the discontinuation process, Microsoft confirmed that it would not allow the transfer of chat history from WhatsApp to other Copilot platforms. Users are advised to export any important conversations before the final cut-off date to preserve their interactions. Microsoft aims to facilitate a seamless transition for users to maintain accessibility to Copilot on mobile devices, the web, and PCs.

This policy change reflects broader trends in the AI chatbot landscape, where various companies are exploring different avenues to provide users with easy access to their services. As the situation evolves, users may need to adapt their AI interactions to comply with new messaging service guidelines and policies. Microsoft's commitment to ensuring continued access to its Copilot service across different platforms indicates its dedication to supporting users despite these restrictions.